| Foreign
Service Advisor
The Expatriate Support and Corporate ResponsibilitySM
is a Foreign Service employee support process developed by the Roth
Consulting Group, LLC based on researching large multinational corporations.
RCG professionals use this unique and comprehensive process of consulting
with management and coaching the Foreign Service employee (expatriate)
and their family throughout the entire experience. The process we
use ensures a successful corporate and employee experience and achieves
a return on investment.
Common Situation
Foreign Service employees play an increasingly important role in
a global economy and marketplace. The employee (expatriate) has
a responsibility to perform, gain knowledge and share their new
knowledge with the larger organization. The corporation has a responsibility
to prepare the expatriate and their family before they depart, support
the employee in the host country and properly return the employee
to their home county. After repatriating, the objectives should
be to have the employee remain with the company and share their
new knowledge. Most companies do a satisfactory job of preparing
the employee and the family for the relocation, but few companies
return the expatriate employee properly. The employee is frequently
forgotten about while on assignment as well as after they return
home. Therefore, the new organizational knowledge is lost when the
employee feels devalued and leaves the company.
Business
Case
There is a strong business case for taking better care of the expatriate
family
- .Failure
within the first year costs a minimum of $300,000.
- 30%
of the returning repatriated employees leave the company within
18 months.
- A
$1 – 3 million investment is lost when the employee leaves
the company before the experience and knowledge is used or shared.
- Market
and organizational knowledge may be lost to competitors. This
cost is difficult to measure, but it may cost multiple millions
of lost market share.
- Other
potential expatriate employees refuse to consider Foreign Service
because the results of a Foreign Service assignment have a poor
reputation.
Benefits of
Expatriate Support and Corporate Responsibility™
The benefits of our unique process are:
- Providing
a thorough analysis of the business case for a successful assignment.
- Protecting
the investment of sending someone on an overseas assignment.
- Providing
a comprehensive process that remains close to the expatriate and
the corporate managers through the changes that frequently occur
during any assignment.
- Working with
home and host country management to coordinate communications
and activities that keeps the expatriate and the mission top of
mind instead of being lost.
- Reducing
the cost of turnover by having the employee stay with the company
over a long period of time.
- Accessing
resources around the globe to assist and support a successful
assignment.
- Coordinating
sharing new organizational knowledge that enriches the ROI.
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